Privacy Policy

Information We Collect

We collect information you provide directly to us when you use our services. This includes:

• Personal Information: Name, email address, phone number, and mailing address provided during registration or inquiry.
• Student Information: Age, grade level, and learning preferences for your child when enrolling in our courses.
• Payment Information: Billing details necessary to process transactions. We do not store credit card numbers — payments are processed through secure third-party payment providers.
• Communication Data: Messages, feedback, and inquiries you send to us via contact forms, email, or WhatsApp.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and browser details.

How We Use Your Information

We use the information we collect to:

• Process course enrollments and manage student accounts
• Communicate with you about classes, schedules, and updates
• Send newsletters and promotional content (with your consent)
• Respond to your inquiries and provide customer support
• Improve our website, services, and educational content
• Comply with legal obligations and protect against fraud

Data Protection

We take the security of your personal information seriously. We implement industry-standard measures to protect your data, including:

• Encryption of data in transit using SSL/TLS technology
• Secure storage of personal data with access controls
• Regular review of our data collection and storage practices
• Limited access to personal information to authorized personnel only

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential Cookies: Required for the website to function properly, such as session management and security features.
• Analytics Cookies: Help us understand how visitors interact with our website so we can improve our content and services.
• Preference Cookies: Remember your settings and preferences for a more personalized experience.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

Children's Privacy

Our services are designed for children, and we are committed to protecting their privacy. We comply with applicable child privacy laws, including the principles of the Children's Online Privacy Protection Act and India's data protection regulations.

• We collect personal information of children only with the consent of a parent or legal guardian.
• We use children's information solely for the purpose of providing our educational services.
• We do not knowingly allow children to post or share additional personal information beyond what is necessary for enrollment and class participation.
• Parents or guardians may review, modify, or request deletion of their child's information at any time by contacting us.
• We do not sell, rent, or share children's personal information with third parties for marketing purposes.

If you believe we have inadvertently collected information from a child without parental consent, please contact us immediately and we will take steps to delete such information.

Third-Party Services

We may use third-party services that collect, monitor, and analyze data to improve our services. These include:

• Payment processing providers for secure transaction handling
• Analytics services to understand website usage patterns
• Email service providers for sending communications and newsletters
• Video conferencing platforms for conducting online classes

These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

Contact for Privacy Concerns

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

• Email: info@pritiganitguru.com
• Location: Pune, India

We will respond to your privacy-related inquiries within 30 days of receiving your request.